UnitingCare Case Study

The UnitingCare risk and assurance team uses the Diligent platform to connect to and uncover insights into a massive amount of organizational data.

One of Australia’s largest non-profit health, aged care, disability, and community service providers, UnitingCare helps people from all walks of life. With over 460 locations, the organization needed an enterprise-grade software system that would bring all their risk and assurance-related data together so they could increase efficiency and leverage insights from Internal Audit while supporting Management to deliver targeted risk and assurance assessments in real-time. In order to achieve this, they would need to connect all of the major operating systems within the business—including SAP, AX9, AX12, D365, three timesheet systems, and three clinical governance systems— to aggregate all of their data in a single spot. Hanlie Oosthuizen, Internal Audit Manager and Satchin Rabikissoon, Senior Analyst Risk Systems, were instrumental in making this happen.

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